Shipping policy

 

All orders are shipped from our brick-and-mortar retail store located in Blue Ridge, Georgia.

We do NOT dropship. We do our best to ship your order quickly. All orders placed on the deafmanvinyl.com website are processed within 1 to 2 business days (excluding weekends and holidays) after you place your order and receive your order confirmation email. You will receive another notification (with tracking info) when your order has shipped. Please check your spam folder for an email from deafmanvinyl@gmail.com if you do not see anything from us.

We ship most orders via the U.S. Postal Service using Media Mail whenever possible to help keep costs down. Please keep in mind that this mailing method is typically slower than other types, so please be patient with shipping. We provide tracking information so you can keep an eye on transit. Items that do not qualify for Media Mail will be shipped via Ground Advantage mail or UPS, depending on the item. If you don't receive your item in a timely manner, please notify us so we can file a Missing Mail Request with USPS to try to track it down.

Note that we DO ship vinyl to P.O. Boxes!

Shipping Rates

  • Flat Rate (Media Mail) = $5
  • Free Shipping = Orders of $75+
  • Priority Mail Shipping = $9
  • Heavyweight Shipping = $15
  • Priority Mail Heavyweight Shipping = $25

We currently only ship to U.S. addresses, including Hawaii, Alaska, Puerto Rico and APO/FPO. Unless otherwise noted, everything we sell is shipped via Media Mail or UPS. You may choose the Priority Mail option if you need your items more quickly. Note that this is NOT guaranteed by the Postal Service, however, and we have no control over shipping mishaps and misdirections. There is typically an upcharge for shipping heavyweight items such as turntables, speakers and crates.

We occasionally offer free shipping sitewide or via a special coupon code. Those are limited-time offers. We do NOT accept other coupons (i.e., 10% off) in addition to free shipping.

Local Pick-Up

If you live (or are visiting) in North Georgia/Eastern Tennessee/Western North Carolina, you can place your order online and pick it up at our brick-and-mortar retail store:

  • 777 East Main Street, Blue Ridge, GA 30513
    (Downtown across from the gazebo in the park and next to Mountain Momma's Coffee Lounge)

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

If you haven’t received your order even though the tracking information says it was delivered, please take a moment to confirm that it wasn’t delivered to a neighbor by accident or left in a “hidden” location. Also check with your local postmaster to confirm delivery. If all those methods fail, then please contact us at deafmanvinyl@gmail.com with your name and order number, and we will look into it for you.